About Us

The proven leader in vending.

Since 1991, The Answer Group, Inc. has established itself as one of the most innovative, reliable and responsible vending companies in the New York metro area, serving thousands of schools, businesses and organizations throughout New York, Long Island, Connecticut and New Jersey. Our commitment to customer satisfaction is the hallmark of our organization.

Experience from the top down.

Our senior management each have over 30 years experience in the vending industry, and all Answer Group personnel receive extensive training in the lastest vending technologies, trends, and product advancements.

Service is our business.

The Answer Group has invested millions of dollars in making sure that the tens of millions of people who buy a snack or beverage from our machines have a pleasant, hassle-free experience.   

• The Machines are state of the art of the latest in vending technology.
• Every item sold through the machines is monitored for performance. Low selling items are replaced with top selling, name brand products.
• All route servicemen have undergone intensive training in route procedures, machine repair, handheld computers, defensive driving and customer service.
• Our technicians are factory trained for efficient one-visit repairs.
• Our service software sends all calls to our technicians’ mobile phones for quick dispatch.
• We have a full time, professional MIS department.
• We maintain unmatched Inventory Control and Route Control.